Return and exchange

What’s your return policy? What’s your return policy?

We accept returns and exchanges within 30 days of delivery. Items must be unworn, in original packaging, and include proof of purchase.

How do I start a return or exchange? How do I start a return or exchange?

Email info@steelnationjewelry.com with your order number and we’ll send you a prepaid return label along with next steps.

Are returns free? Are returns free?

Returns for store credit or exchanges are free. Refunds to your original payment method will have a small return shipping fee deducted.

When will I get my refund? When will I get my refund?

Once your return is received and inspected, refunds are processed within 5–7 business days.

Are custom or engraved pieces returnable? Are custom or engraved pieces returnable?

Custom or engraved items are final sale and cannot be returned or exchanged.

Have another questions?
Contact Us

BESTSELLERS ²⁷